COVID-19 Response Statement as of 4/6/2020

We are all tuned in and doing our best to stay updated and informed on how to be safe from COVID-19 and at City Union Mission, it is no different. We are thankful that KC Mayor Quinton Lucas recognizes that City Union Mission is an essential service and that for the safety of those we serve and the community, the Mission is unable to close our doors. The guests and community members who depend on City Union Mission for shelter, food, medical services and general support are some of the most vulnerable in our community.  

The challenges for those who are homeless or those living in severe poverty are complex. They often find it difficult to access information or understand how to self-quarantine when needed.  They may also struggle to access water and soap for hand washing and other personal hygiene needs.  The Mission’s continued services to the homeless and impoverished will help to prevent even more desperation already being experienced by many across our community. 

Our primary goal is to protect our guests and community members by reviewing our practices and procedures on a daily basis to prevent the potential spread of this virus. 

Practices and procedures currently being implemented:

  • Every person in our shelters, whether they be client or staff, are now required to wear some sort of face mask covering their nose and mouth.
  • We have increased the number of times we are cleaning frequently-touched surfaces.
  • Client intake includes a “Flu-Like Symptoms” procedure and pre-screening form, with a response kit in each of our buildings.
  • In addition, we have educated our staff regarding the key symptoms for this virus and have directed them to stay home if they feel sick.
  • Use of hand sanitizer is required upon entrance to facilities and we are encouraging increased hand washing through announcements to our guests.
  • Social distancing (for both staff and clients), including staff-client sessions. To facilitate that, staff meetings and client sessions will be moved to larger rooms, if needed.
  • In classroom settings, all clients are spaced 3-6 feet apart.
  • Clients are spread out through all available dorms to increase distance between clients overnight.  The Men’s Center Chapel will also be used as a Day Room overflow, so that the Day Room is not as crowded.
  • To reduce risk and minimize the number of people congregating in our dining rooms during mealtime, the guests in our Men’s Center are invited to our Dining Hall in groups of 10, with each required to go through our hand-washing station. At our Family Shelter, we have opened the Day Room for additional eating space.
  • Currently, we are still accepting donations at our material warehouse located at 1700 E 8th Street Kansas City, MO, 8am-4pm, Monday-Friday.  You can find a list of our most-needed items at the bottom of our homepage.
  • Our City Thrift Store drivers are not picking up donations from private homes. City Thrift Stores are closed for shopping but the pull-up donation sites are still operational in Overland Park, Shawnee and Wornall.
  • The Mission’s Community Assistance services department is choosing to close its doors for the time being. Each Friday, we will evaluate the given directives and current client needs to determine if we will be open the following week.
  • No volunteers or visitors are allowed in any of our shelters — except for medical workers or social service providers.

As always, we greatly appreciate your continued support and prayers.  We will make updates as quickly as possible to this page as the situation continues to develop. If you have questions or comments, please feel free to email or call.  Our general email address is and our phone number is 816-474-9380, ext. 1420.  You can also follow us on Facebook for additional information as it becomes available.